Organisational Performance

Is your team sometimes overwhelmed by the amount of things that are needed to be improved ? And exactly on those critical moments, there is no time to reflect or adapt ?

At some point you may finally be tempted to pause everything, evaluate and rethink everything. This accumulating pile of problems forced you to re-evaluate what you were doing and how. You’ll probably come up with new ideas and processes and apply it. Change comes slow, and as soon as the team begins to work as planned, the uncomfortable urge for change knocks at the door again, and everything needs to change one more time. Everyone is soon getting discouraged because it seems that whatever is done is never enough.

Imagine if you could adapt at a smaller scale but more often, so that you don’t have to wait to be back against the wall. Imagine you could get a bit more control of the flow !

Reviewing the product

First, review and adapt more often what you do. You may want to review your product or service more regularly and integrate feedback as early as possible, so that what you do always fits the needs of your clients (external or internal). That’s what agile techniques are all about : capture the needs of the client, prioritise them and let the team take care of the tasks they want to work on. As things are improved, get back to the client as soon as possible, rinse and repeat.

In the meantime, you may also want to review and adapt more often how your team is organised. That is the most overlooked aspect. Don’t let things pile up until it becomes no longer possible to continue that way. Take the turn beforehand.

Reviewing your team’s organisation

The exact same principle applies here : go for frequent small changes instead of big reflections. To make it more concrete, sit with your team and get some clarity on who does precisely what. Put the different chunks of work that each person is doing right now. Write it down into different little roles, and describe succinctly what is expected from these roles. Identify who is responsible for each role. Review the following month, to add or remove activities from the roles to better fit reality and get clarity on what is expected.

By getting clarity in the roles of the team and by reviewing them early and often alongside your product, you’ll allow for more performance and will keep up more easily with the business !

Do you want some help down the way ? Reach out to us.